The Pine Grove Community Service District and its staff care about each and every customer. Our new website was designed for you, our customers, with convenience in mind. It is our goal to provide you with top-notch customer service.
View the 2021 Annual Consumer Confidence Report (CCR) – PDF
Need to look at our Rules and Regulations?
Click Here to see a copy of our Rules and Regulations PDF form, available to print or download.
Looking to pay our bill?
Visit our secure ONLINE BILL PAY option.
New Water Service Request
You may now apply online at the Request New Service page.
Cancel Service
If you are moving or need to cancel services, please call our office at 209-296-7188, our staff will assist you. We are unable to process this request on our website for safety purposes.
Emergency Alerts
We have an Emergency Alert System and it is most successful if we have our customer’s home phone, cell phone, and email address. Please check with our office to be sure we have all your most current contact information. If there is an emergency regarding water, we will call, text, and email you through our Automated Emergency Alert System. Emergency information will also be posted to our Emergency Alerts Page.
For 24-hour emergency calls – Russell Howard 209-304-1571 or 209-304-6019
Report a Problem
Complete our convenient online form or give us a call. We are here to serve.